Now that Facebook has Messenger and Mail, they are also offering a Facebook Messenger Bot for the online environment. A chatbot is an artificial intelligence software program that can actually chat with your clients on your behalf using pre-programmed replies to commonly asked questions. The chat could be just as simple as guiding them to your online storefront. Or it could be as intelligent as actually helping them make the purchase or switch their reservation such as Marriot's Facebook chat bot does. The only thing that limits the ability of the chat bots is the ability of the user to build the conversation according to their specific needs and not just be a robot walking the customer through the buying process.
Facebook has announced several new and exciting applications that will be coming soon to their user base. One of these applications is the Facebook Messenger Chatbot. This new application will allow businesses to create a Facebook fan page for their customers and dive deeper into marketing through social media. As users start chatting on the business page, they will be able to suggest products that the user would be interested in purchasing. The user will also have the option of replying to posts made by other users as well as being able to share items that are featured on their business page or pictures that are posted from different parts of the world. With this feature the Messenger chatbot allows the user to dig deep into their marketing strategies.
What makes Facebook Messenger Chatbot exciting is that it creates the opportunity to extend beyond the basic marketing and customer care applications to include more traditional forms of conversational commerce. While the Chatbot may help you with product searches and suggestions, the bot can also connect you with other companies and brands who are able to provide similar products that are a fit for your client base. They can even suggest items that are better suited for your type of business. For example, a doctor can connect their profile to a medical equipment manufacturer so that when a doctor uses the recommended equipment the manufacturer's representative can contact the doctor and suggest the item. This type of extended communication can prove extremely beneficial to a business.
There are a number of different types of Facebook Messenger chat Bots that businesses can use. These include Facebook Inbox, Facebook Polls, Facebook QR Codes, and Facebook Lite Bots. All of these different types of Facebook Messenger chat bots are available for free as well as a premium version that businesses can pay for. Facebook has chosen to charge for its premium version because it offers a greater variety in terms of customization than the basic version does. In addition to having the advanced features which are detailed below, you can also request basic modules that are customized for your business.
The Facebook Messenger Bot offers great opportunities to expand your business by allowing your existing customer base to take part in the conversation. You can set up a poll on your Facebook homepage to allow people to voice their opinions and share their thoughts with others. By sending out the results through your in-built Facebook reply system you will be able to measure your conversion rate. You can also use a Facebook messenger bot to encourage your Facebook contacts to sign up for your email marketing list.
This type of Facebook Bot has the ability to integrate with other Facebook applications such as fan pages, forums, and profile pages. Facebook chat bots such as the Facebook Chatbot can be programmed to link your content to the content on other websites. You can create a link from an embedded image or from the URL of a blog post or news article.
This type of Facebook bot allows the user to interact directly with the user base rather than having to route messages through multiple different levels of management. A good example of this would be if you own and operate a real estate agency. You might want to include an opt-in box on your blog where a potential client could input their information and your bot will connect your content with the various social media sites that your clients are signed up to. The beauty of using a chat bot for business is that each person you refer to is given a personalized message that relates to the person's needs. This type of marketing lets you truly tailor each message to the person in need and not wasting time sending messages to individuals who will not even be interested in what you have to offer.
Some other frequently asked questions about Facebook chat bots include how you will determine when someone has been recommended to join your network and how will you know when you have new clients. You can use a combination of methods to recommend individuals to your network based on factors such as age, gender, location, and language. As with any other type of marketing strategy, it is important for you to be patient and build your team of representatives slowly. This approach will ensure that you build a steady base of clients to work with and it will also increase your profitability. When the time does come for you to develop more complex systems, you can rely on your chat bot to handle the extra workload.